Careers
Are you a people watcher? Do you speculate about the world and the ways in which we inhabit it? Are you a creative thinker, with a fresh perspective on life and how we live it?
If you’re an inquisitive, imaginative person, with stories to tell, ideas to share or visions to impart, then we want to hear from you.
Can’t find the role for you? We always welcome speculative enquiries, please contact careers@sutherlandlabs.com.
HR Notice
As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process, your Personal Data may be transferred outside the European Union and disclosed to third parties in the normal course of the recruitment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland’s business. A complete privacy notice is available here.
London
Studio Assistant
Overview
Sutherland Labs is a global team of researchers and designers who work with leading brands to improve everyday experiences. We are seeking a Studio Assistant to provide front of house and support the day-to-day operations within our London offices. Part of a global organisation, the Sutherland Labs space in London is multi-functional – housing research, meeting and innovation spaces, that serve both internal and external markets.
We are seeking a dynamic individual to join our team and ensure the smooth day-to-day operations of our studios. Your role will involve creating and maintaining a creative yet professional atmosphere, tailored to the unique needs of each client.
Key responsibilities
Key responsibilities include:
- Assist with daily maintenance of the building to quickly address any issues that arise.
- Engaging directly with clients, helping them settle into their spaces, and proactively checking in to address any needs or concerns.
- Serving lunches to clients to enhance their experience.
- Supporting the studio team with administrative tasks, such as maintaining our CRM system.
- Assisting with audio/visual equipment and setups to ensure everything runs smoothly.
- Facilitating the rearrangement and movement of furniture as needed for various events and configurations.
The right candidate will be
The ideal candidate should be patient and adaptable, as each day will bring new projects and a diverse range of corporate and creative clients. You should be comfortable opening and closing the office when necessary and flexible with working hours. A good grasp of AV and computer setups is preferred, along with a keen attention to detail that enhances the customer experience.
This position is perfect for someone eager to be part of a busy and vibrant workplace. Reliability and a positive attitude are key, as each day presents new opportunities with clients from various industries. If you’re ready to bring your energy and enthusiasm to our team, we’d love to hear from you!
Qualifications
- Experience in hospitality or relevant experience in a customer facing role.
- Degree-level education or equivalent experience.
Hours
This is an office based role and would ideally suit candidates that are within easy commute of central London. Typical working hours are 8.30am – 6pm, although some flexibility may be required (occasionally starting 7.30am or finishing later in the evening to accommodate client bookings). We operate a Time Off In Lieu policy to ensure employees recoup extra hours worked.
This role is full time, permanent.