Cookie Policy

Last Update: 22 May 2018

Sutherland Global Services Inc. and our Affiliated Companies (“Sutherland” or “Company”) use cookies or similar technologies to analyze trends, administer and track users’ movements during your website visit, and gather demographic information.

“Affiliated Companies” means with respect to any specified person or entity, any other person or entity Controlling, Controlled by or under common Control with such entity, where “Control” with regard to an entity, means the beneficial, equitable or legal ownership, either directly or indirectly, of more than fifty percent (50%) or more of the capital stock (or other ownership interest, if not a corporation) of such entity ordinarily having voting rights, or effective control of the activities of such entity regardless of the percentage of ownership.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, function with greater efficiency, or to provide information of our users experience during use of our websites. Below is an explanation of the cookies that Sutherland uses and why.

Functional Cookies

Preferences and Settings

These cookies are used to record a user’s choice and settings that enable our website to operate correctly or that maintain your preferences over time and may be stored on your device. For example, Sutherland saves preferences, such as language, browser and multimedia player settings, these enable the browser to remember these setting each time you return to the site. Note: If you opt out of interest-based advertising, we store your opt-out preference in a cookie on your device.

Sign-in and Authentication

When you sign into a website using your Sutherland account, we store a unique ID number, and the time you signed in, in an encrypted cookie on your device. This cookie allows you to move from page to page within the site without having to sign in again on each page. You can also save your sign-in information, so you do not have to sign in each time you return to the site.

Advertising Cookies

Interest-Based Advertising

Sutherland uses cookies to collect data about your online activity and identify your interests so that we can provide advertising that is most relevant to you. You can opt out of receiving interest-based advertising from Sutherland as described in the How to Control Cookies section of this cookie policy.

Universal Analytics

Analytics

To provide our products, and improve your user experience on our website, Sutherland uses cookies and other identifiers to gather usage and performance data. For example, we use cookies to count the number of unique visitors to a web page or service, visitors to our blog and to develop other statistics about the operations of our products. This includes cookies from Sutherland and from third-party analytics providers. We use the information to compile reports and to help us improve the website.

Facebook and YouTube Cookies

Social Media

Some of our websites include code snippets provided by social media companies that can sense if you are already logged into a given social media account so you can easily share Sutherland content with other social media users via that account.  These code snippets read cookies set previously by social media company web content while you are logged in and browsing such content on those social media sites.

We embed videos from Sutherland’s YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

Service Cookies

Performance

Sutherland uses performance cookies for load balancing to ensure that websites remain up and operating.

How to Control Cookies

Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. For example, in most modern browsers, you can block or delete cookies by clicking Settings > Privacy > Cookies. Instructions for blocking or deleting cookies in other browsers may be available in each browser’s privacy or help documentation. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Certain features of Sutherland’s products depend on cookies. Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated.

Contact Us

If you have any questions about the use of cookies on our websites, please email Sutherland at privacy@sutherlandglobal.com.

Revisions to Our Cookie Policy

We may amend this Cookie Policy from time-to-time, when we make updates, changes or revisions, they will be effective when we post the updated Cookie Policy to our site. If we make any material changes, we will notify you by email or, at our option, by means of a notice on this Site prior to the change becoming effective.