Are you a people watcher? Do you speculate about the world and the ways in which we inhabit it? Are you a creative thinker, with a fresh perspective on life and how we live it?

  • Skype team call
  • Hosting Podcast
  • San Francisco team
  • Photography

If you’re an inquisitive, imaginative person, with stories to tell, ideas to share or visions to impart, then we want to hear from you.

Can’t find the role for you? We always welcome speculative enquiries, please contact


HR Notice

As your prospective employer, we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process, your Personal Data may be transferred outside the European Union and disclosed to third parties in the normal course of the recruitment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherland’s business. A complete privacy notice is available here.


Freelance Design Researchers

Are you eager to shape employee and customer experience for some of the world’s brightest brands? Want to work with a diverse team of researchers, strategists, and designers working on exciting challenges across industries?

Sutherland Labs is an experience design agency with offices in London and San Francisco. We meld research, strategy, and design to create solutions that not only grow businesses, but also enhance everyday lives. We’re a culture of curious thinkers who collaborate in a hands-on environment where taking a different perspective is paramount.

We are currently looking for freelance researchers to work on upcoming projects of 2-3 months, that require some travel to different countries.

Key Responsibilities

  • Work with our research teams to support user experience projects, conducting user research, field studies, usability testing and other activities
  • Support the creation of journey maps, personas and other means of visual communication to bring research insights to life

Education and Experience

  • At least undergraduate degree in Design, User Experience, Human-Computer Interaction, or a related field. In lieu of degree, relevant skills or equivalent experience.
  • 1-3 years of research experience within the User Experience and/or Design in a commercial environment
  • An understanding and demonstration of user-centered design principles.
  • Strong written and communication skills

Job Requirements

  • Eligibility to work in the UK without sponsorship
  • Global and domestic travel is required
  • While scope of these projects is global, planning, analysis and other collaborative activities will take place in our London Labs. Freelance researchers must therefore be available and able to travel to and work in London.

Data Protection

At Sutherland we take protecting your privacy seriously and will not use any Personal Data submitted as part of your job application outside of the requirements of the recruitment process. By submitting this application you agree to allow us to process your Personal Data for the purposes of recruitment. Read our full Privacy Policy for further information on how Sutherland handle Personal Data.

San Francisco

Currently no vacancies advertised.