Mel Wadey, Senior UX Researcher, Sutherland LabsTraining non-design teams in Design Thinking can be a transformative experience, boosting team building, creative problem-solving, and empathy for the end user.
Whether you need ready-made training or something tailored just to you, our researchers, service designers and creative minds bring years of real-world industry experience to create training that is insightful, practical and leaves lasting impact.
PRELOADEDIt was an amazing – and humbling – experience which will shape and inform our ongoing commitment to inclusive design. Thanks again to Sutherland Labs!
We believe that creating products and services that are truly inclusive requires a deep understanding of all user groups.
In our experiential Empathy Workshop for client teams we introduce attendees to the benefits of inclusive design. Through immersive activities attendees begin to see the world through the eyes of others, and think deeply about the varying needs of the customers or employees they are designing for.
Debi Hamill CEO of IAOPFrom start to finish, the workshop was a masterclass in engagement and structure, delivering invaluable insights and practical skills that participants could immediately apply to their work.
Aimed at non-design teams, perhaps roles in marketing, sales, HR, or even executive level, this four part course is designed to build awareness of human-centered problem-solving tools and techniques. Modules include:
- Design Thinking Fundamentals
- Understanding and Defining User Needs & Challenges
- Ideation & Prioritization
- Prototyping & User Testing
These custom courses suit client teams that are looking to upskill existing teams or onboard new team members. Our team create bespoke modules that addresses specific skills gaps, such as:
- Research Facilitation Skills
- Research Analysis Skills
- Workshop Facilitation Skills
- Storytelling Skills
Ready to talk about your training needs? Get in touch with our team today.